Nirvanix Health
Telehealth Informed Consent Information
Effective September 8, 2026
This page explains general telehealth risks and limitations; it is not itself enrollment or consent. Nirvanix's national telehealth program uses Scriptful infrastructure. Eligible patients receive consent from the medical group identified for their available service and state before care.
Provider identification
Before collecting a clinical intake, the workflow must identify the independent medical group responsible for care, the clinician and their credentials, the patient-care contact, and any dispensing pharmacy. Nirvanix does not represent itself as the medical provider when an independent group furnishes the care.
Nature of telehealth
Telehealth may use secure questionnaires, messaging, audio, video, and electronic records. The clinician may determine that video, in-person testing, laboratory work, referral, or emergency evaluation is required instead.
Benefits, risks, and alternatives
Potential benefits include convenience and access. Limitations can include incomplete information, inability to perform a physical examination, technology failures, delays, privacy risks, and the need for in-person care. Alternatives include visiting an in-person clinician or declining telehealth.
Patient acknowledgements
- The patient must accurately identify their physical location and identity during care.
- A telehealth encounter does not guarantee treatment or a prescription.
- The patient may ask questions, stop the encounter, or withdraw consent, subject to applicable law.
- Telehealth is not appropriate for emergencies; call 911 or seek emergency care.
Privacy and records
The responsible medical group will maintain the medical record and provide its own Notice of Privacy Practices. Review the current website Privacy Policy and the Austin clinic Notice of Privacy Practices.